PRIVACY POLICY

Welcome to Burtash! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By accessing our website, you agree to the terms outlined in this policy.

1. INFORMATION WE COLLECT

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and shipping address.

  • Payment Information: Billing details, UPI ID, and transaction data (we do not store credit/debit card details).

  • Device & Usage Data: IP address, browser type, operating system, and browsing behavior.

  • Cookies & Tracking Technologies: To improve user experience and analyze website traffic.

2. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

  • Order Processing: To fulfill and deliver your purchases.

  • Customer Support: To respond to inquiries and resolve issues.

  • Marketing & Promotions: To send updates, offers, and promotional materials (you may opt out at any time).

  • Website Improvement: To analyze user behavior and enhance our website performance.

  • Legal Compliance: To comply with Indian legal and regulatory requirements.

3. SHARING & DISCLOSURE OF INFORMATION

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Payment processors, delivery partners, and marketing agencies assisting in our operations.

  • Legal Authorities: If required by law, court order, or regulatory request.

  • Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.

4. DATA SECURITY

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform is 100% secure, and we cannot guarantee absolute protection.

5. YOUR RIGHTS & CHOICES

As per the Information Technology Act, 2000, you have the right to:

  • Access & Update: Review and update your personal data.

  • Opt-Out: Unsubscribe from marketing communications.

  • Request Deletion: Request the deletion of your data, subject to legal obligations.

To exercise these rights, contact us at [support@burtash.com].

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

  • Enhance website performance.

  • Personalize content and ads.

  • Track user behavior for analytics.

You can manage cookie preferences in your browser settings.

7. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal data.

8. DATA RETENTION

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

9. CHILDREN'S PRIVACY

Our services are not intended for children under 18. If we discover that a minor has provided personal data without parental consent, we will delete it promptly.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.

11. CONTACT US

For any privacy-related queries, reach out to us at:

  • Email: [support@burtash.com]

    By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.