Privacy Policy

Effective Date: [30-06-25]
Last Updated: [30-06-25]

At Burtash, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with applicable Indian laws, including the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020.

1. Information We Collect

We may collect the following types of personal and non-personal information when you use our website or place an order:

• Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment details (processed securely via third-party payment gateways)

• Non-Personal Information:

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about orders, support, or promotions

• Improve our products, services, and website experience

• Ensure compliance with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal data to any third party. We may share your information only with:

• Trusted third-party service providers (like payment processors and delivery partners)

• Legal authorities, if required by law or court order

All third parties are contractually bound to maintain the confidentiality and security of your information.

4. Your Rights

As per Indian law, you have the right to:

• Access your personal data

• Correct inaccuracies in your data

• Request deletion of your data (unless required for legal reasons)

• Withdraw consent to use your data (which may impact services)

To exercise these rights, contact us at help.burtash@gmail.com.

5. Data Security

We implement industry-standard security practices, including encryption, firewalls, and secure servers, to protect your personal data. However, no online platform can guarantee absolute security.

6. Cookies Policy

We use cookies to improve website performance and personalize your experience. By using our site, you consent to our use of cookies.

You may choose to disable cookies in your browser settings.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Please review it periodically.

9. Grievance Officer

In accordance with the Information Technology Act, 2000 and the E-Commerce Rules, 2020, the name and contact details of the Grievance Officer are as follows:

Grievance Officer: [Your Name]
Email: help.burtash@gmail.com
Response Time: Within 15 business days

10. Contact Us

If you have questions or concerns about our privacy practices, please contact us at:

📧 help.burtash@gmail.com
📞 +91 9988449923